Tag Archive - Brand

Focus, Clarity and the Start-up

An interesting piece by Will Margiloff, CEO of IgnitionOne, who I know and respect.

Why Vcs Are Ignoring Brand Marketers’ Needs.

I think Will is speaking specifically about the vast number of re-targeting, DSP and ‘Audience’ buying technology that’s around right now. And there does seem to be a new one each week. He writes;

VCs haven’t been shy about funding a seemingly never-ending potpourri of point solutions, those “shiny new toys” in the marketer digital tool kit that can often do one thing really well with a low cost of market entry. Specialization is fine as a feature, but as a company it’s a roadmap to irrelevance in this highly fluid and evolving space.

As a provider of a ‘point’ solution I think there’s a couple of things worth mentioning. Firstly, point solutions generally do it very well whereas integrated platforms generally are seen as not being equally good at all things. Secondly, I guess, that most point providers, like me, start somewhere and have plans to expand into other areas, building on what they learn. But, maybe not. Will continues with;

Right now, for the most part, the marketplace is far from delivering what advertisers need: a value proposition that offers an integrated and simplified technology platform that allows for seamless, cross-channel digital media buying, optimization and management,

However, the biggest challenge for an integrated platform is both at agencies and within an advertisers marketing team, where integration across channels isn’t that integrated. Many agencies are structured around channels, with separate display, PPC, SEO and performance teams, as well as traditional media brand and direct teams. This is compounded by advertiser structure, many have distinct brand, direct and digital teams, each with their own challenges, goals and budgets.

Some advertisers are changing, but many large advertisers still struggle with the challenge of integrating traditional and online marketing as well as direct and brand activity.

For a startup the pitch to a VC is very clear when it’s a point solution, they can easily articulate that – ‘this is the problem’, ‘this is the client’, ‘this is the solution’. One problem, one point of contact in the buyers organization, one solution. Trying to persuade a VC that you need buy-in from 5 departments solving different challenges that are paid for out of different budgets isn’t as easy to get across.

So for me it’s about clarity and focus.

And to quote Seth Godin – Do One Thing, Brilliantly.

The Vaccines – Wetsuit Instagram Video – YouTube

If this then that – amazing

This looks like it could be a very useful service. You basically set up triggers on a variety of channels, So, as the image shows if a new photo is found do this… hat’s off to them.

if this then that

 

 

ifttt / About ifttt.

Search Predictions 2010

So, what’s in store for search marketing in 2010? Well here’s my predictions as to what both SEO and PPC marketers will be looking at in the year to come.

Brandrank

As search starts to move away from Pagerank and towards brandrank a brands social graph will become more important. Merely monitoring social media will not be sufficient, brands will need to engage fully with social media to ensure they have fresh comments and links from the major social media sites.

Personalised Search

No two people will see the same results page on Google, this will mean straight forward ranking as a metric will truly disappear. Behaviour will group consumers together and this will require best of class web analytics.

Beginning of the end for the Browser

Google Chrome OS and Windows are both moving towards search in context, in other words right from your spreadsheet or word processor. The danger of this move is that search could become interruptive.

Filters over Indexes

Google rarely if ever filters results to display something different to that which is in its index. But, as trends and queries and clicks start to tell Google a story for certain quick moving topics filters may be the only way to display relevant results until the index has had time to catch up. For some the index may never catch up. Universal search was the answer to this but as so few news sources have access to Google News blogs with fresh content still struggle to beat old, authoritative pages.

Mobile Search

Pizza, Taxi… enough said? Okay, probably not, Yes people are now using mobiles to search and apparently for more than just Pizza’s and Taxi’s! Those two terms accounted for a huge percentage of searches on Yahoo’s mobile search platform. Mobile is here, it is different to web search. Less navigational terms, lots of misspellings, so be ready…

PPC in 2010

Like most advertising channels paid search has had a rough time in 2009, budgets squeezed, conversion rates down, longer user journey’s and a consumer focus on value.

PCG (FMCG)

Packaged Consumer Goods companies will ‘invent the challenge’ in 2010. Paid search hasn’t been a natural channel for these companies because of it’s direct response nature. With users now spending 13 hours a week surfing the web compared to about 3.8 hours a day watching TV this is a channel that can’t be ignored and won’t be ignored by this vertical. Especially when you consider how many people do both together.

The FMCG company that invents the challenge, asks the right questions and creates a search strategy that works will have competitive advantage. What’s the consumer action if we don’t sell online?

Split Testing

Major PPC campaigns have never had enough split testing. The idea of testing creative copy in paid search adverts is widely used, but testing copy/landing page/offer isn’t. Next years winners will be those who follow the pure players; be able to quickly test hundreds of landing pages against many different offers. The prize will be conversion rates well above industry averages and whilst giving cost benefits will also promote growth and profits.

Watch out in your vertical for signs of your competitors carrying out large multivariate testing on their paid search campaigns.

Vertical Search

As CPC inflation will continue the smart retailers are already fully embracing vertical search, feeds will become important, especially if we consider browser-less search.

Integration

Last year saw many brands embrace integration and this will continue in 2010 as they look to drive even more value from advertising budgets. I’m not sure the world is going towards full comms planning in 2010 but everything is shifting in that direction. As people live in-line (concurrently off-line and on-line) so integrated campaigns make more sense.

Pure-Play vs Clicks’n'Bricks

We will see a greater divergence in search marketing from these two differing business models.

Many pure players have ‘mature’ search marketing campaigns, gaining extra impression volume will require them to think outside of the funnel. I can see pure players heading towards becoming publishers as they seek out greater volume from ‘emotional’ as well as ‘functional’ keywords.We may also see the expansion of pure players into bricks and mortar, although Amazon have denied they are opening any physical shops.

The clicks’n'bricks retailers will move further towards multi-channel as ‘click and collect’ becomes more widespread. The key for these retailers will be analytics, finding ways to measure both foot traffic and phone orders prompted by search.

In summary it’s going to be an exciting year for search.

Search Marketing can Build Brand

On Friday E-Consultancy released a summary of search marketing stats that included some of the results published by Google earlier in the month regarding search and its ability to effectively build brands.

The findings are quite interesting:

  • A Search impression alone creates 23% more brand preference for Heineken than the whole Heineken campaign without search. A search click creates 69% more brand preference.
  • The fact that search was able to affect a brand metric like brand preference shows the ability for search to move consumers further into the purchase funnel, beyond just awareness

Google have put up a video on Youtube that goes through a few of the details.

This isn’t new, back in 2007 Comscore wrote about how search can be more than just a direct response medium, after looking at the consumer packaged goods industry, finding not only that 47% of food product sites were found through search (of course this will include users who use Google like an address bar or for primary navigation), but that those who searched and used a site actually spent more on that category.

I think 2010 will be key to getting this right, harmonising direct response and brand, as well as traditional and online channels will be key, the marketers who get this right could take a competitive advantage.